![remote desktop screen black mac remote desktop screen black mac](https://images.pexels.com/photos/5059410/pexels-photo-5059410.jpeg)
![remote desktop screen black mac remote desktop screen black mac](https://cdn.ttgtmedia.com/rms/onlineimages/Mac_RDP_3_mobile.jpg)
The symptom of this is a black screen when you attempt to Observe or Control the remote machine. The manufacturer and model of your graphics card.There appears to be some sort of limitation on screen colors when using ARD 3.2.2 to control an older Mac remotely.
![remote desktop screen black mac remote desktop screen black mac](https://www.manageengine.com/products/desktop-central/images/mac6.png)
![remote desktop screen black mac remote desktop screen black mac](https://help.apple.com/assets/60A40E10B9A95D0DA7657414/60A40E11B9A95D0DA765741B/en_US/346bb8e247d12bc71e290d2c50dc0814.png)
From RealVNC Server 6.11.0 you can blank the screens of computers that are running Windows 7 or later.